Privacy Policy

Privacy Policy

At Shuddhi Aromatics, we respect your privacy and are committed to protecting the personal information you share with us. This privacy policy outlines how we collect, use, and safeguard your data. By accessing our website or using our services, you agree to the terms outlined in this policy.

 

1. Information We Collect

We collect the following types of information to provide a seamless shopping experience:

a. Personal Information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses

b. Payment Information:

  • Credit/debit card details or other payment information required for transactions.
  • Payment details are processed securely via third-party payment gateways; we do not store sensitive financial information.

c. Non-Personal Information:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Usage data (e.g., pages visited, time spent on the site)

d. Cookies and Tracking Technologies:

  • Cookies help us enhance your browsing experience and remember your preferences. You can manage cookie preferences through your browser settings.

 

2. How We Use Your Information

The data we collect is used for the following purposes:

  1. Order Fulfillment: To process, ship, and deliver your orders.
  2. Customer Support: To assist with inquiries, complaints, or feedback.
  3. Marketing: To send promotional emails, offers, or updates (only if you have opted in).
  4. Website Optimization: To improve our website, user experience, and marketing strategies.
  5. Compliance: To comply with legal obligations and prevent fraudulent activities.

 

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Third-party partners (e.g., payment gateways, shipping companies) to fulfill your orders.
  • Legal Authorities: If required by law, to comply with legal obligations or protect our rights.

 

4. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.

 

5. Security Measures

We implement industry-standard security measures to protect your data, including:

  • SSL encryption for secure transactions.
  • Regular updates and monitoring to prevent unauthorized access.
  • Secure servers and firewalls.

While we strive to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

 

6. Your Rights

You have the following rights concerning your personal data:

  • Access: Request a copy of the information we hold about you.
  • Correction: Update or correct inaccurate data.
  • Deletion: Request the deletion of your personal information (subject to legal obligations).
  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at support@shuddhiaromatics.com.

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

 

8. Updates to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and the updated date will be noted at the top of the policy.

 

9. Contact Us

For any questions, concerns, or requests regarding your privacy, please get in touch with us:

  • Email: support@shuddhiaromatics.com
  • Phone: +91 8446140961
  • Address: 805, Tower-2, World Trade Center, Kharadi, Pune 411014

Thank you for trusting Shuddhi Aromatics. We value your privacy and are committed to protecting your personal information.